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IT Solutions Provider Specializing in Wi-Fi Selects OpenDNS to Secure 350 Networks Across the UK

August 15
16:34 2012

Web Hosting NewsSan Francisco, CA – OpenDNS, the world’s largest Internet-wide security network – making the Internet safer, faster and more reliable for more than 50 million people every day – today announced WiFi SPARK is deploying and managing OpenDNS Enterprise for its clients. WiFi SPARK, a leading U.K. IT Solutions Provider specializing in HotSpot management, is leveraging OpenDNS’s business solutions to ensure security and reliability on more than 350 Wi-Fi networks.

WiFi SPARK is challenged with bringing dependable, secure Wi-Fi solutions to large and diverse public locations, including hotels, conference centers, marinas, cities and towns, healthcare organizations and holiday parks. These organizations trust WiFi SPARK to ensure the flawless provision of Wi-Fi and related services to their guests, as spotty Wi-Fi can quickly reduce a customer’s confidence in a business. In order to comprehensively secure their customers’ Wi-Fi networks, the team at WiFi SPARK was seeking an easy-to-deploy-and-manage security solution that could proactively block malicious and inappropriate content.

Oliver Malkin, Marketing and Communications Manager for WiFi SPARK, explained, “Security is imperative for our clients and a principle on which we won’t compromise. It’s vital that we provide our clients protection from malicious sites and the option to filter content they deem inappropriate.” Moreover, WiFi SPARK is driven by the principle that customer downtime due to vendor outages is unacceptable. “Our customers depend on us for one hundred percent uptime and superior performance, so in turn we demand the same from the vendors we select as partners.”

This commitment to the highest quality performance and security prompted the team at WiFi SPARK to partner with OpenDNS for Managed Service Providers. As Malkin explained, “We needed the best protection available. OpenDNS is known for 100 percent uptime and cloud-based services that are easy to deploy and simple to manage.” Additionally, OpenDNS for MSPs offers Malkin and the WiFi SPARK team the ability to remotely manage Web filtering and Internet security for all clients through a unified Dashboard.

That OpenDNS can be remotely deployed and managed is a key benefit for WiFi SPARK. The team can use the Web-based Dashboard to easily identify and group clients by sector, asses network activity, make changes or monitor traffic from anywhere, on any Internet-connected device. “It is key for our business to be able to manage all our sites remotely,” Malkin said. “Every service we install or manage can be remotely monitored so that in the event of any issue, we can quickly take action without the end user being disrupted from work.”

In addition to quick, easy deployment and robust reporting and management tools, OpenDNS provides WiFi SPARK world-class support and branding opportunities that both further their client relationships. Malkin explains, “If I have a question or technical issue, I always get a detailed response and solution the same day. The branded, customized block page is also incredibly useful. When customers submit sites for review, we receive a detailed email which allows us to investigate the matter promptly.”

Malkin concluded: “Adding OpenDNS to our tool belt has allowed us to focus on running our own core wireless network solutions and further develop new features. Knowing that we can offer security solutions with guaranteed 100 percent uptime reassures us that there are no weak links in the chain.”

About OpenDNS
OpenDNS is the world’s leading provider of Internet security and DNS services, enabling the world to connect to the Internet with confidence on any device, anywhere, any time. OpenDNS provides millions of businesses, schools and households with a safer, faster and more intelligent Internet experience by protecting them from malicious Web threats and providing them control over how users navigate the Internet, while dramatically increasing the network’s overall performance and reliability. For more information about OpenDNS, please visit:

About WiFi SPARK
WiFi SPARK specialise in wireless networking and are renowned for public WiFi solutions throughout the UK. Our sectors include Marinas, Hospitality, Conference Centres, Healthcare, Holiday Parks and Towns. We work with some of the biggest brands in the business.

We supply a complete solution, from our own designed SPARK HotSpot Management System, Network Monitoring Platform and 24/7 UK Helpdesk to look after your connectivity needs. Founded in 2003, WiFi SPARK equipment is now installed in over 1000 locations across Europe. For more information visit

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