Press Releases

Rackspace Surpasses Two Million Business Email Users

October 19
07:55 2010

Web Host NewsSAN ANTONIO – Rackspace® Hosting (NYSE: RAX), the world’s leading specialist in the hosting and cloud computing industry, today announced the company has more than two million paid users of its hosted email offerings, including its proprietary Rackspace® Email, hosted Microsoft® Exchange and a hybrid offering of the two services. Rackspace attributes this growth to its reputation for helping businesses take advantage of a full portfolio of cloud offerings, its award winning Fanatical Support®, the cost savings that can be realized through its unique Hybrid offering, and the preference to use robust and familiar features like Microsoft Outlook®, Email Archiving and smartphone access in a business setting.

Hosted email is gaining traction in enterprises as more companies realize they no longer have to hassle with managing their own email servers, and would rather focus the time and resources to innovate in their business.

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“We wanted to take advantage of a business class cloud-based email system that many providers couldn’t offer. Many of our users wanted the same user experience as Microsoft Outlook and access on mobile device,” said Kevin Durawa, IT Manager, “We are pleased with the ability to mix traditional Web and POP/IMAP clients with exchange depending upon the needs of our users. Rackspace has made transitioning over 2200 email accounts from our in house system to Rackspace seamless! Their continued support has been outstanding as well.”

A compelling offering that has significantly contributed to Rackspace’s momentum is Hybrid offering, a custom mix of hosted Microsoft Exchange and the business-focused Rackspace Email platform on a single domain, that results in significant cost savings for businesses. For example, using an average 80/20 ratio of Rackspace Email to hosted Exchange, businesses can save more than 60 percent on email with Rackspace Hybrid Email compared to hosted Exchange alone, and significantly more than hosting their own email in-house.

The growth in hosted email mailboxes can also be attributed to Rackspace’s strong reseller program and partner community, who gain a competitive advantage by being able to provide customers with the Rackspace services. “Cloud-based email is doing extremely well, we are hearing more and more from our partners and resellers that the enterprise and SMBs alike are turning to cloud-based email, and especially offerings like Rackspace’s Hybrid Email, for their email needs,” said Darryl Parker, President and Owner, Parker Web Services.

About Rackspace Hosting
Rackspace Hosting is the world’s leading specialist in the hosting and cloud computing industry. The San Antonio-based company provides Fanatical Support® to its customers, across a portfolio of IT services, including Managed Hosting and Cloud Computing. For more information, visit

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