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Attenda and Bluefin Solutions partner to deliver Affinity for SAP customers

November 24
15:41 2009

Web Hosting WireLondon – Attenda Limited, the Always On Managed Services company, today announced the launch of Affinity Service for SAP customers, a partnership with Bluefin Solutions to deliver end to end operational service and support for business critical SAP systems.

Affinity is a new Service from Attenda & Bluefin in partnership, to provide end-to-end Service Levels across all SAP business processes, delivering best of breed support without the overheads and costs usually associated with traditional IT support. Affinity is being launched at the SAP UK & Ireland User Group Conference, Manchester Central, 23rd-24th November.

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Bluefin Solutions is the UK’s largest dedicated SAP Consultancy and SAP Service Partner, delivering end to end SAP consultancy and 24 x 7 global support. Attenda, a fully certified SAP Hosting Provider, specialises in the provision of SAP managed services, undertaking the operational responsibility and management of SAP in a secure and robust data centre environment, conducting all of the routine monitoring and administration of SAP systems on a 24 x 7 basis to ensure that the applications are always available.

Commenting on the partnership with Attenda, Mark Buchanan, Support Service Director, Bluefin Solutions, comments, “Affinity Service provides a best of breed approach to ensure that our clients can get the very best out of their SAP investment through outstanding levels of operational service and support.”

Affinity embraces the combined SAP experience of Attenda & Bluefin Solutions to provide a unique tailor-made service, covering the entire SAP landscape, with complete contract flexibility. It provides SAP clients with maximum value and flexibility by tailoring the service level to meet individual client requirements, with the benefit of a single engagement model, to continuously manage and maintain SAP business processes ensuring that they remain current, compliant and fully operational.

Simon Hansford, VP Service Strategy, Attenda, adds, “We are delighted to be partnering with Bluefin Solutions to launch Affinity for SAP. With the increasing complexity of enterprise software, the management and support of business operations and processes has become more complex and expensive.  Affinity addresses the market requirement for a simple service offering that eliminates the need for multiple service provider relationships, simplifies operations and increases service levels cost effectively.”

About Attenda Limited
Attenda, the Always On Managed Services company, manages those vital applications that every business relies upon today to function effectively allowing our clients to selectively outsource their IT operations and re-focus on using IT to add strategic value to their business.

Through a commitment to operational excellence, we manage, secure and optimise the performance of their applications, irrespective of the physical location of the infrastructure.

With over 8 years’ investment into Attenda M.O., Attenda’s operations platform, we provide the people, process and technology to deliver exceptionally high service levels, but at a cost that is amortised across Attenda’s entire client base – currently 134 of the UK’s leading companies.

The company enjoys substantial financial backing, the industry’s leading accreditations and an unrivalled portfolio of clients including bmi, Christian Aid, easyCar, Microsoft, NHS, Princes, St. James’s Place and Travelodge.

Attenda is ISO9001, ISO27001 and ISO20000 accredited, an HP SP Signature Partner, a Microsoft Gold Certified Partner, a SAP Adaptive IT Hosting Provider, a SunTone accredited managed service provider and an Accredited Catalist Supplier. Attenda is one of only seven companies to have been ranked in the UK’s Sunday Times ARM Tech Track 100 for three consecutive years. It was voted Best Managed Services Provider by Data Centre Europe Awards for both 2007 and 2008 and VMware’s EMEA Hosting Partner of the Year 2008 and 2009.

About Bluefin Solutions
Bluefin Solutions is the UK’s largest dedicated SAP Consultancy and SAP Services Partner, delivering end- to- end SAP consultancy and 24/7 global support.

Bluefin Solutions has a large support team of dedicated SAP experts providing a range of consultancy and support services to manage business systems, diagnosing and resolving issues to ensure any client organisation’s SAP systems run continuously at optimum performance.

Bluefin’s support services extend from 1st line support to strategic advice, backed by its full SAP consultancy expertise. Bluefin can help businesses with application development, system health checks, load monitoring, quality assurance, SAP upgrade planning, system administration, data reconciliation and much more, adopting the right professional standards and processes to solve business problems.
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