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FindMyHost Interviews Johann Carnevali, Founder, President, and CEO of YOORshop

FindMyHost Interviews Johann Carnevali, Founder, President, and CEO of YOORshop
January 19
17:08 2017

Please tell us the year established and brief history of YOORshop?
We began in 2014, and we were successful from first year, we grow fast and keep quality constant…

What do you offer your customers that are unique to your company?
High performance, and extreme reactivity…

What is the most challenging aspect to offering Web Hosting?
Offering quality web hosting services is indeed a hard job, it requires a lot of attention on server side, and client side too…

What is it that makes YOORshop a competitive company in the Web Hosting market?
We succeed to outperform biggest competitors in term of quality despite our small size…

What new features have YOORshop added for its customers in the past year?
SSD, and new Knowledge base

What would you say is YOORshop #1 asset to its customer base?
Performance overall

Where do you see YOORshop and the web hosting industry in three years?
We should grow faster and surely, web hosting industries too…

How many customers do you currently have ?
450

Who are some of your famous clients?
https://www.gamekeys4all.com/
http://www.ffboxe.com/

Do you own your own datacenter?
No

Where are they located?
In France

What kind of backup power do you have?
Incremental daily backups on remote server

Do you have multiple backbone connections?
Yes

What connections do you have?
2

Do you offer 24/7 support?
Yes

Do you have technicians present 24/7 or 9-5 M-F?
Yes :  24/7

What is your average turn-around time on a support ticket?
15 minutes

Do you charge your clients for support?  If so, please explain.
No

Do you offer a money back guarantee?
Yes

Thank you for your time and insight into YOORshop.

 

About Author

MyHostNews Senior Editor

MyHostNews Senior Editor

Providing Web Host News, Discussions, Reviews, Commentary, Interviews and Blog Articles to the FindMyHost, Inc. Network.

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